Terms of Service

Last Updated: March 11, 2026

Agreement to Terms

By accessing and using the ITAD Intelligence website (itadintelligence.com) or engaging our consulting services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Our Services

ITAD Consulting and Advisory

ITAD Intelligence provides independent consulting services for IT Asset Disposition. Our services include:

Independent Advisory Relationship

ITAD Intelligence is an independent consulting firm. We are not an ITAD vendor or disposal service. Our role is to provide objective analysis and connect clients with certified ITAD providers that meet their specific requirements. You maintain full control over vendor selection and all disposal decisions.

Free Analysis Terms

No Cost, No Obligation

Our initial ITAD analysis is provided at no cost to you with no obligation to use any recommended provider or engage further services. The analysis is a comprehensive evaluation designed to help you understand your ITAD program opportunities and risks.

Compensation Model

ITAD Intelligence is compensated by our partner ITAD providers when clients choose to work with them. This allows us to provide high-quality analysis at no cost to you. Our compensation does not affect the pricing you receive from providers, and we maintain objectivity in our recommendations by only partnering with certified providers that meet strict quality and compliance standards.

Eligibility

Free analysis services are available to qualified businesses and organizations with legitimate ITAD needs. We reserve the right to decline analysis requests that do not meet our service criteria or appear to be made in bad faith.

Use of Website

Permitted Use

You may use our website to learn about ITAD services, read our blog content, and schedule consultations. You agree not to:

Intellectual Property

All content on the ITAD Intelligence website, including text, graphics, logos, and analysis methodologies, is the property of ITAD Intelligence and protected by copyright and intellectual property laws. You may view and download content for personal, non-commercial use only.

Disclaimers and Limitations

Professional Services Disclaimer

ITAD Intelligence provides consulting and advisory services but is not a law firm, accounting firm, or ITAD disposal vendor. Our analysis and recommendations are based on industry best practices and publicly available information. They should not be considered legal advice, accounting advice, or guarantees of specific outcomes.

No Warranties

Our services and website are provided "as is" without warranties of any kind, express or implied. We do not warrant that:

Limitation of Liability

To the maximum extent permitted by law, ITAD Intelligence shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website, including but not limited to:

Our maximum liability for any claim shall not exceed the fees paid to us (if any) in the six months prior to the claim.

Third-Party Providers

Independent Contractors

ITAD providers we introduce are independent contractors, not agents or employees of ITAD Intelligence. Any agreements you enter with these providers are directly between you and them. We are not responsible for their performance, pricing, or compliance with applicable laws.

Due Diligence

While we work only with certified ITAD providers and conduct due diligence on our partners, we recommend you perform your own evaluation before entering any contracts. Review certifications, insurance coverage, facility operations, and contract terms carefully.

Confidentiality

Your Information

We treat information you share during consultations as confidential business information. We will not disclose your specific operational details, technology infrastructure information, or internal processes to third parties without your consent, except as required by law or as necessary to provide our services (e.g., sharing basic project scope with potential ITAD providers).

Analysis Reports

The ITAD analysis reports we prepare are for your internal use. While you may share them with decision-makers within your organization, please do not publicly distribute or reproduce our reports without permission.

Scheduling and Availability

Consultation scheduling is handled through our Calendly booking system. We make reasonable efforts to maintain scheduled appointments but reserve the right to reschedule due to emergencies or unforeseen circumstances. We will provide reasonable notice of any changes.

Modifications to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes constitutes acceptance of the updated terms. We encourage you to review these terms periodically.

Termination

Either party may terminate the consulting relationship at any time. You may discontinue use of our website or cancel scheduled consultations at any time. We reserve the right to refuse service or terminate relationships that we determine, in our sole discretion, violate these terms or are not in good faith.

Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law principles. Any disputes arising from these terms or our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Snohomish County, Washington, in accordance with the rules of the American Arbitration Association.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and ITAD Intelligence regarding use of our website and services. They supersede all prior or contemporaneous communications and proposals, whether oral or written.

Contact Information

If you have questions about these Terms of Service, please contact us:

ITAD Intelligence
Edd Pratt
Email: edd@itadintelligence.com
Phone: (206) 499-4500
Location: Snohomish, Washington

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